Terms & Conditions

1. Acceptance of Terms

By accessing or using Salūs, also known as Salūs Sleep, (salus-rooms.com), you agree to be bound by these terms and conditions and our Privacy Policy. If you do not agree, please do not use the service.

2. About Us

Salūs Sleep is operated by Salus Studios Ltd, a company registered in England and Wales (company number 17268621). Contact: [email protected].

3. The Service

Salūs provides ambient sounds, breathing exercises, wellness tools, articles, and video content via web application. Content is for personal, non-commercial use only. We may update, modify, or discontinue features of the service at any time.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must be at least 13 years old to create an account, in accordance with the Data Protection Act 2018. You agree to provide accurate information and keep it up to date.

For information about how we handle your personal data, please see our Privacy Policy.

5. Subscriptions & Payments

Salūs offers free content (sounds, tools, live streams, reading) and a Premium subscription that unlocks guided sessions, the 7-Day Mindfulness Course, and Applied Psychology articles. Web subscriptions are billed securely by Stripe; app subscriptions are billed by the Apple App Store or Google Play. Subscriptions auto-renew unless cancelled.

Cancellation: You can cancel at any time. If you subscribed on the web, use Manage Subscription in your account dashboard (our Stripe billing portal); if you subscribed in the app, cancel through Apple / Google Play. Cancellation takes effect at the end of the current billing period.

Your right to cancel (cooling-off period): Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your subscription within 14 days of purchase for a full refund, without giving any reason. To exercise this right, contact us at [email protected]. We will process your refund within 14 days using the same payment method.

Refunds outside the cooling-off period: Refund requests made after the 14-day cooling-off period will be considered on a case-by-case basis. Contact us and we will do our best to help.

6. Acceptable Use

You agree not to:

• Use automated tools, bots, scrapers, or crawlers to access or extract content from the site without our written permission
• Reproduce, distribute, publicly display, or create derivative works from our content without written permission
• Attempt to interfere with, compromise, or disrupt the service or its infrastructure
• Use the service for any unlawful purpose or in violation of any applicable laws
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Circumvent, disable, or interfere with any security features of the service

7. Intellectual Property

All content on Salūs, including audio, text, graphics, video, and software, is owned by Salus Studios Ltd or its licensors and protected by copyright law. You may not reproduce, distribute, or create derivative works without written permission. All content remains our intellectual property.

8. Health Disclaimer

Salūs is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical or mental health condition, consult your healthcare provider before using our wellness tools or breathing exercises. Please read our full Health Disclaimer for important safety information.

9. Limitation of Liability

To the fullest extent permitted by law:

• Salūs is provided on an "as available" basis. We do not guarantee that the service will be uninterrupted, error-free, or free of harmful components.
• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
• Our total liability to you for any claim arising from or related to the service shall not exceed the total amount you have paid to us in the 12 months preceding the claim, or £50, whichever is greater.

Nothing in these terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under English law, including your statutory rights under the Consumer Rights Act 2015. Where you use Salūs as a consumer, you have legal rights that cannot be overridden by these terms. For advice about your legal rights, contact your local Citizens Advice Bureau or Trading Standards office.

10. Third-Party Links & Services

Salūs may contain links to third-party websites or services (including Stripe, Apple, Google Play, and Spotify). We are not responsible for the content, privacy practices, or availability of any third-party sites. Your use of third-party services is at your own risk and subject to their terms and policies.

11. Suspension & Termination

We may suspend or terminate your access to Salūs if you breach these terms or use the service in a way that could harm the service, other users, or us. Where possible, we will give you reasonable notice and an opportunity to remedy any breach before termination.

On termination, your right to use the service ceases immediately. We will handle your data in accordance with our Privacy Policy, including the data retention periods stated there.

12. Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, internet or hosting outages, power failures, government actions, pandemics, or cyber attacks.

13. Changes to Terms

We may update these terms from time to time. For material changes, we will provide reasonable notice via email (if you have an account) or by posting a prominent notice on the website. Continued use of the service after the notice period constitutes acceptance of the updated terms. If you do not agree to the changes, you should stop using the service.

14. Dispute Resolution

If you have a dispute with us, please contact us first at [email protected] so we can try to resolve it informally. Most concerns can be resolved quickly this way. If we cannot resolve the matter informally, you may seek advice from Citizens Advice about alternative dispute resolution (ADR) options available to you. We are not currently a member of a certified ADR scheme but will engage in good faith with any ADR process. Either party may also pursue their legal rights as set out in Section 16.

15. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

16. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also bring proceedings in the courts of the country where you live.

17. Contact

Questions about these terms? Email [email protected] or contact us.